RETURN POLICY
You can reach our customer service team via email at info@jacketarea.com or call at +18607103837 to process a return. Once we have your return in safe hands, it will be inspected with due care, and the refund/exchange made within 5 business days. As an additional service to keep you more informed, you will be sent a confirmation email detailing the status of your return.
20 DAYS RETURN & EXCHANGE POLICY :
On that note, our return policy at the store is very simple; there is a time span on returns of 20 days. Ask for inquiries through email, and our customer support team will respond within the duration of usually 24 hours to your questions and concerns. Kindly take not that we cannot process any returns after that period of 20 days elapses.
RETURN & EXCHANGE POLICY :
Begin the process by sending an e-mail to info@jacketarea.com within 24 hours. Clearly state whether you are asking for a refund or for an exchange. In case of a return for an exchange, the availability of the correct size will be confirmed.
There should be no return that exceeds 20 days for any item. It is important to include your order number, a brief description (including pictures where available), original packaging of the product, its logos and all other essential information concerning its utilization so as to help us know if it has any defect.
Exchanges are only done when the product is available. We will exchange it if we have the requested item in stock; otherwise, we refund.
We reserve the right to refuse processing returns if we conclude that the returned item has violated our policies.
Refunds will not be given if the tag is removed from the package received at our Australian warehouse.
If you want to return a product for which there is no valid reason, then the applicable shipping charges will be deducted.
Custom jackets, which are manufactured upon request, cannot be returned.
REFUND (IF APPLICABLE)
Once your return is received and inspected, we’ll inform you via email regarding the receipt of the returned item. We will also contact you with regards to
approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount within a period of 5 business days.
DEFECTIVE PRODUCT :
In the unlikely event that you suspect either that you have been delivered a faulty or incorrect order, contact us within 24 hours of receiving the goods via email to info@jacketarea.com. Help us find a suitable solution and process your refund by sending order number, images of the product, along with any other information which shows how you have used the product in relation to the fault.
In those instances where it is determined that a product is defective due to manufacturing defect or poor materials, we will take all measures to exchange the product accordingly.
CANCELLATION OF THE ORDERS :
The request for order cancelling should be placed within 24 hours. If the order is cancelled within 24 hours, we will promptly refund the total amount to the consumer’s account. If the purchaser wants to cancel the ordered product beyond this 24-hour timeframe, the following conditions will be applied:
Order cancelling after the expiration of the 24-hour period automatically deducts 25% of the amount that has already been paid.
In case of cancellation of order before it reaches or during shipment, the paid amount will be deducted by 25% automatically, and shipping charges will be deducted from the amount refunded.
SIZE ISSUES
Before placing any orders on our website, please check your size. If you feel the size is not appropriate, too small or large, please do not hesitate to contact us through e-mail at info@jacketarea.com. Phone Support: +18607103837.
RETURN POLICY
You can reach our customer service team via email at info@jacketarea.com or call at +18607103837 to process a return. Once we have your return in safe hands, it will be inspected with due care, and the refund/exchange made within 5 business days. As an additional service to keep you more informed, you will be sent a confirmation email detailing the status of your return.
20 DAYS RETURN & EXCHANGE POLICY :
On that note, our return policy at the store is very simple; there is a time span on returns of 20 days. Ask for inquiries through email, and our customer support team will respond within the duration of usually 24 hours to your questions and concerns. Kindly take not that we cannot process any returns after that period of 20 days elapses.
RETURN & EXCHANGE POLICY :
Begin the process by sending an e-mail to info@jacketarea.com within 24 hours. Clearly state whether you are asking for a refund or for an exchange. In case of a return for an exchange, the availability of the correct size will be confirmed.
There should be no return that exceeds 20 days for any item. It is important to include your order number, a brief description (including pictures where available), original packaging of the product, its logos and all other essential information concerning its utilization so as to help us know if it has any defect.
Exchanges are only done when the product is available. We will exchange it if we have the requested item in stock; otherwise, we refund.
We reserve the right to refuse processing returns if we conclude that the returned item has violated our policies.
Refunds will not be given if the tag is removed from the package received at our Australian warehouse.
If you want to return a product for which there is no valid reason, then the applicable shipping charges will be deducted.
Custom jackets, which are manufactured upon request, cannot be returned.
REFUND (IF APPLICABLE)
Once your return is received and inspected, we’ll inform you via email regarding the receipt of the returned item. We will also contact you with regards to
approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount within a period of 5 business days.
DEFECTIVE PRODUCT :
In the unlikely event that you suspect either that you have been delivered a faulty or incorrect order, contact us within 24 hours of receiving the goods via email to info@jacketarea.com. Help us find a suitable solution and process your refund by sending order number, images of the product, along with any other information which shows how you have used the product in relation to the fault.
In those instances where it is determined that a product is defective due to manufacturing defect or poor materials, we will take all measures to exchange the product accordingly.
CANCELLATION OF THE ORDERS :
The request for order cancelling should be placed within 24 hours. If the order is cancelled within 24 hours, we will promptly refund the total amount to the consumer’s account. If the purchaser wants to cancel the ordered product beyond this 24-hour timeframe, the following conditions will be applied:
Order cancelling after the expiration of the 24-hour period automatically deducts 25% of the amount that has already been paid.
In case of cancellation of order before it reaches or during shipment, the paid amount will be deducted by 25% automatically, and shipping charges will be deducted from the amount refunded.
SIZE ISSUES :
Before placing any orders on our website, please check your size. If you feel the size is not appropriate, too small or large, please do not hesitate to contact us through e-mail at info@jacketarea.com. Phone Support: +18607103837.
RETURN POLICY
You can reach our customer service team via email at info@jacketarea.com or call at +18607103837 to process a return. Once we have your return in safe hands, it will be inspected with due care, and the refund/exchange made within 5 business days. As an additional service to keep you more informed, you will be sent a confirmation email detailing the status of your return.
20 DAYS RETURN & EXCHANGE POLICY :
On that note, our return policy at the store is very simple; there is a time span on returns of 20 days. Ask for inquiries through email, and our customer support team will respond within the duration of usually 24 hours to your questions and concerns. Kindly take not that we cannot process any returns after that period of 20 days elapses.
RETURN & EXCHANGE POLICY :
Begin the process by sending an e-mail to info@jacketarea.com within 24 hours. Clearly state whether you are asking for a refund or for an exchange. In case of a return for an exchange, the availability of the correct size will be confirmed.
There should be no return that exceeds 20 days for any item. It is important to include your order number, a brief description (including pictures where available), original packaging of the product, its logos and all other essential information concerning its utilization so as to help us know if it has any defect.
Exchanges are only done when the product is available. We will exchange it if we have the requested item in stock; otherwise, we refund.
We reserve the right to refuse processing returns if we conclude that the returned item has violated our policies.
Refunds will not be given if the tag is removed from the package received at our Australian warehouse.
If you want to return a product for which there is no valid reason, then the applicable shipping charges will be deducted.
Custom jackets, which are manufactured upon request, cannot be returned.
REFUND (IF APPLICABLE)
Once your return is received and inspected, we’ll inform you via email regarding the receipt of the returned item. We will also contact you with regards to
approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount within a period of 5 business days.
DEFECTIVE PRODUCT :
In the unlikely event that you suspect either that you have been delivered a faulty or incorrect order, contact us within 24 hours of receiving the goods via email to info@jacketarea.com. Help us find a suitable solution and process your refund by sending order number, images of the product, along with any other information which shows how you have used the product in relation to the fault.
In those instances where it is determined that a product is defective due to manufacturing defect or poor materials, we will take all measures to exchange the product accordingly.
CANCELLATION OF THE ORDERS :
The request for order cancelling should be placed within 24 hours. If the order is cancelled within 24 hours, we will promptly refund the total amount to the consumer’s account. If the purchaser wants to cancel the ordered product beyond this 24-hour timeframe, the following conditions will be applied:
Order cancelling after the expiration of the 24-hour period automatically deducts 25% of the amount that has already been paid.
In case of cancellation of order before it reaches or during shipment, the paid amount will be deducted by 25% automatically, and shipping charges will be deducted from the amount refunded.
SIZE ISSUES
Before placing any orders on our website, please check your size. If you feel the size is not appropriate, too small or large, please do not hesitate to contact us through e-mail at info@jacketarea.com. Phone Support: +18607103837.
